RUS ENG CHN

Corporate Culture

Corporate Culture

Company Code is a set of rules that employees use in their daily activities. It can help to the new member of our team to adapt successfully to the requirements and to become the leader of the Russian logistics market together with everybody. In our work, we are guided by the principles of business communication, adopted by the international community. We use customer-oriented approach with both external and internal (employees) customers of the company.

Employee is the driving force of our business.

We create such work environment in which every member of our team will be able to realize their ambitions and contribute to the prosperity of the company.

We take into consideration each employee's contribution to the common result and encourage his achievements by material incentives.

We respect the personal opinion of the employee and appreciate the proactive position, initiative, loyalty to the interests of the Company. We offer equal opportunities to move up the career ladder.

We support professional and personal development of the employees. We are the team, the result of which depends on the contribution of each member.

We treat each other with kindness, politeness and mutual respect. Honestly and openly discuss all arising disagreements, which may appear in working environment.

We do not use information obtained from the company for personal purposes, and do not pass it to third parties.

We conscientiously perform our duties, follow the rules of internal labor regulations and execute orders of the direct manager.

Company employees are one team aimed at achieving strategic goals.

We pay close attention to the needs of the employees and always try to take them into consideration.

Leading managers respect personal dignity of the employees and they do not show negative attitude or emotions towards the staff

While working on the project the staff from related departments coordinate their actions with those of their colleagues.

Any questions that may lead to conflict situations are discussed with the direct manager.

If a non-standard solution needs to be taken, employees are guided in their actions by the interests of the company.

There`s a rule in our company to call each other politely by their name.

In communicating with each other, with customers or suppliers, employees follow the rules of business etiquette.

Company employees are the face of a Company for Customers.

Therefore Company's image and its commercial success depends on the image of each individual employee, on his behavior at workplace and on his or her work with clients and partners.

Employees should look neat and tidy; men should be clean-shaven or have a clipped beard, mustache.

Company recommends wearing a business suit, if there is a meeting with clients or partners of the company.

Wearing bright and challenging colors is not recommended.

Women’s makeup should not be too bright or dramatic.

The following items are prohibited: T-shirts, women's deep necklines and short skirts, shorts, sheer blouses. Shoes must be clean.

In case of a failure to comply with the dress code of the company an employee can be sent home.

Society is an important part of business environment.

We encourage employees to participate in social and charitable activities.

We are supporting such charity funds and centers as "Ray of childhood", Lotoshinsky Children's Rehabilitation Center, Hospice in St. Petersburg.

We encourage employees’ offers by business optimization.

The employee has the right to participate in the political life of society, but the agitation in support of a political event is prohibited.

We create a positive informational field and we are passing on well-meaning information about the company and its achievements.

Employee must remember that any point of view expressed by him or her in the media may be interpreted as the opinion of the Company.

Company is taking care of its main resource - the employees.

In addition: We pay attention to the resources provided for our usage by customers, suppliers and employees.

We use carefully resources material provided by the company.

We do not use position of the Company, information and resources for personal purposes.

We aim to use rationally our working time and working time of our colleagues, customers and partners.

We try to minimize the impact of our business on the environment and protect natural resources of the planet.

Company protects confidential information, which, in case of revelation exposure, may harm customers, suppliers, or employees of the Company.

Confidential information includes any commercial information that has become known in the process of professional activities.

It is prohibited to disclose this kind of information to anyone else, except the cases when there is a business need.

Personal data of the employee can be provided only if there is an agreement on the provision of this data.

If you become aware of the circulation of confidential information, it is necessary to inform the supervisor or the head of the HR department.

Instar Logistics © 2017 | RUS ENG CHN Artgolubev